Privacy notice

What we collect when you use GoGazza, why we need it, who we share it with, and what you can ask us to do with it.

Last updated 7 August 2026

Who we are

GoGazza is a UK directory and booking tool. Customers find local restaurants, trades and shops, send orders or job requests, and pay deposits by card. Businesses use GoGazza to manage those requests.

If you have a question about this notice or your data, email hello@gogazza.app.

What we collect

Account details: your email address, and for businesses your company name, company number, address, phone number and website.

Request details: the order, booking or job request you send, including the delivery or job address and any notes you add.

Payment details: deposits are taken by Stripe. Card numbers are entered on Stripe's checkout and are never stored by GoGazza — we keep the payment reference, amount and status.

Technical details: IP address, browser type and basic request logs, used to keep the service available and to block abuse.

How we use it

To pass your order, booking or job request to the business you chose, and to send confirmation emails to you and to them.

To take and reconcile deposit payments, and to apply the business's own deposit, materials and cancellation terms.

To generate AI summaries (for example review summaries and dietary summaries) from information already published on a listing.

To run the service: rate limiting, fraud and abuse prevention, support, and product improvement.

Who we share it with

The business you contacted, so they can fulfil your request. A business only sees the requests sent to it.

Service providers who run parts of the platform on our behalf: hosting and database, email delivery, Stripe for payments, Google Maps for address lookup, and AI model providers for summaries and assistant replies.

Anyone we are legally required to share information with.

We do not sell your personal data, and we do not use it for unrelated marketing.

How long we keep it

Account and business records are kept while the account is open, and for a period afterwards where we need them for accounting or dispute handling.

Order, booking and payment records are kept as long as needed for the transaction, refunds and financial records.

You can ask us to delete your account and associated personal data at any time.

Your rights

You can ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to how we use it.

To make a request, email hello@gogazza.app. You can also complain to the UK Information Commissioner's Office if you are unhappy with our response.

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